Client: A Southern California towing and roadside assistance provider serving a national motor club network · Coverage: General Liability (Northfield) + Business Auto (National Fire & Marine via RPS) · Status: Renewed
The problem
The provider's motor-club network put the account on hold until renewal certificates were received directly from the agent. After renewal, the carrier's inspection could not be completed and a notice of cancellation was issued.
How Pierce helped
- Renewed both the GL and business auto programs through specialty wholesalers
- Confirmed the authenticity of the certificate directly with the motor club's legal/compliance team
- Got underwriting to reopen the inspection and assign a new inspector
- Followed up on the inspection discrepancy and gathered the owner's P&L to support it
The result
The carrier confirmed the GL policy remained in force with no lapse in coverage. The motor club accepted the certificate.
Why it worked
Working the inspection and compliance issues directly with the carrier and the network kept the provider insured and able to take dispatches.
Related coverage
Roadside Assistance & Tow Truck Insurance · Auto Repair Shop & Garage Insurance · Commercial Auto Insurance · General Liability Insurance · Request a Certificate of Insurance
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Client names and identifying details are withheld for privacy. This story is based on an actual account handled by our agency, as documented in our files. Coverage, pricing and results for your business depend on your own details.